Can’t export to word

[aileenw7618]

Adobe won’t let me convert pdf to word. Keeps taking me to subscription page despite being logged in and having purchased a subscription in Oct for 12 month. I see others users having the same problem with adobe not giving an answer on how to resolve this issue

[Adorobat · Accepted solution]

Hi Aileenw,

Please refer to the steps suggested in the link given below which discusses the similar issue:

When I try to use Export pdf it takes me to the Purchase screen.

Let us know if have any issue following the steps given in the thread.

Shivam