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Can't seem to use the Convert page. It only offers options to "Upgrade" plan

New Here ,
Jul 24, 2017

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Can't seem to use the Convert function.  It only offers options to "Upgrade" my plan.  Current plan does not expire until December 2017.

Hi Mapela,

Looking at the records using the email id you are logged-in on Forum. I can see that you have subscribed for Adobe Export PDF.

Using this service you can only Export PDF to different file formats: FAQ | Adobe Export PDF, Document Cloud

In order to Create PDF, you may subscribe to "Create PDF" How to Use Adobe PDF Pack or Adobe PDF Pack  FAQ | Adobe PDF Pack or Acrobat Pro Create PDFs with Adobe Acrobat.

Let us know if you have further questions.

-Tariq Dar

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Can't seem to use the Convert page. It only offers options to "Upgrade" plan

New Here ,
Jul 24, 2017

Copy link to clipboard

Copied

Can't seem to use the Convert function.  It only offers options to "Upgrade" my plan.  Current plan does not expire until December 2017.

Hi Mapela,

Looking at the records using the email id you are logged-in on Forum. I can see that you have subscribed for Adobe Export PDF.

Using this service you can only Export PDF to different file formats: FAQ | Adobe Export PDF, Document Cloud

In order to Create PDF, you may subscribe to "Create PDF" How to Use Adobe PDF Pack or Adobe PDF Pack  FAQ | Adobe PDF Pack or Acrobat Pro Create PDFs with Adobe Acrobat.

Let us know if you have further questions.

-Tariq Dar

TOPICS
ExportPDF

Views

125

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 24, 2017 0
Adobe Employee ,
Aug 17, 2017

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Hi Mapela,

Looking at the records using the email id you are logged-in on Forum. I can see that you have subscribed for Adobe Export PDF.

Using this service you can only Export PDF to different file formats: FAQ | Adobe Export PDF, Document Cloud

In order to Create PDF, you may subscribe to "Create PDF" How to Use Adobe PDF Pack or Adobe PDF Pack  FAQ | Adobe PDF Pack or Acrobat Pro Create PDFs with Adobe Acrobat.

Let us know if you have further questions.

-Tariq Dar

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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