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Cancel the ExportPDF annual plan

New Here ,
Apr 06, 2018

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I want to cancel the annual plan for ExportPDF but the "manage plan" screen does not offer the option. I keep getting emails asking me to update the payment info.

Hey Jk,

Sorry for the delay in response to your previous message.

If the issue is still unresolved, then you may please refer to- Contact Customer Care

After clicking on the link given above, you may select "Account Issue" and proceed further.

For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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ExportPDF

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Cancel the ExportPDF annual plan

New Here ,
Apr 06, 2018

Copy link to clipboard

Copied

I want to cancel the annual plan for ExportPDF but the "manage plan" screen does not offer the option. I keep getting emails asking me to update the payment info.

Hey Jk,

Sorry for the delay in response to your previous message.

If the issue is still unresolved, then you may please refer to- Contact Customer Care

After clicking on the link given above, you may select "Account Issue" and proceed further.

For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

TOPICS
ExportPDF

Views

107

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 06, 2018 0
Adobe Employee ,
Apr 06, 2018

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Hi Mariusg,

Sorry to hear about that.

If you are not willing to keep the Export PDF subscription then you may contact please to our billing team via chat support-

Contact Customer Care  the team will go ahead and help you further.

Regards,

Akanchha

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Apr 06, 2018 1
New Here ,
Apr 18, 2018

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Thank you. This is what I did and the subscription was canceled.

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Apr 18, 2018 0
New Here ,
Apr 08, 2018

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I should have scrolled down before posting! I have the same issue, but unfortunately can't get into the chat today.

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Apr 08, 2018 0
Adobe Employee ,
Apr 17, 2018

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Hey Jk,

Sorry for the delay in response to your previous message.

If the issue is still unresolved, then you may please refer to- Contact Customer Care

After clicking on the link given above, you may select "Account Issue" and proceed further.

For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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Apr 17, 2018 0
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