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Cannot convert Adobe PDF to Word.

New Here ,
Mar 30, 2018

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Sign In Error.  When in Reader "Sign Out" button is grayed out.

Hi Leonetter,

I believe you are trying the conversion using desktop application Adobe Reader DC? And the application isn't letting you to either Sign In or Sign out ?

If this is the case, then you may check whether you are able to access the service online via- https://cloud.acrobat.com/exportpdf  or not. There could be a possibility that the application itself causing problem.

If its working online and you are able to convert the document, then you may try the following-

Open Adobe Reader DC>Help>Check for update

Or Open Reader> Help> Repair installation

Still no luck, then use cleaner tool to uninstall the application - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And reinstall it using- Adobe Acrobat Reader DC Install for all versions

Let us know if it still doesn't help.

Regards,

Akanchha

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ExportPDF

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74

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cannot convert Adobe PDF to Word.

New Here ,
Mar 30, 2018

Copy link to clipboard

Copied

Sign In Error.  When in Reader "Sign Out" button is grayed out.

Hi Leonetter,

I believe you are trying the conversion using desktop application Adobe Reader DC? And the application isn't letting you to either Sign In or Sign out ?

If this is the case, then you may check whether you are able to access the service online via- https://cloud.acrobat.com/exportpdf  or not. There could be a possibility that the application itself causing problem.

If its working online and you are able to convert the document, then you may try the following-

Open Adobe Reader DC>Help>Check for update

Or Open Reader> Help> Repair installation

Still no luck, then use cleaner tool to uninstall the application - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And reinstall it using- Adobe Acrobat Reader DC Install for all versions

Let us know if it still doesn't help.

Regards,

Akanchha

TOPICS
ExportPDF

Views

75

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 30, 2018 0
Adobe Employee ,
Mar 30, 2018

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Hi Leonetter,

I believe you are trying the conversion using desktop application Adobe Reader DC? And the application isn't letting you to either Sign In or Sign out ?

If this is the case, then you may check whether you are able to access the service online via- https://cloud.acrobat.com/exportpdf  or not. There could be a possibility that the application itself causing problem.

If its working online and you are able to convert the document, then you may try the following-

Open Adobe Reader DC>Help>Check for update

Or Open Reader> Help> Repair installation

Still no luck, then use cleaner tool to uninstall the application - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And reinstall it using- Adobe Acrobat Reader DC Install for all versions

Let us know if it still doesn't help.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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