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Cannot print filled in form after it's signed, only the siganture will print. help!

New Here ,
Jan 20, 2017 Jan 20, 2017

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Once I fill in a form, it will print the filled in fields, but as soon as I click fill and sign and add signatures, the signatures are the only thing that prints, none of the other typed info prints. I can't type info in after it's signed. Please help. This is INSANELY frustrating, as I use these forms, daily. Downloading fresh copies of the forms doesn't help. The only workaround I've found is to take a snapshot and save it to word as a word doc, and print it that way, but that is very time consuming and ridiculous, and one form I use doesn't even work that way, so I have to take a screen shot and paste it into word, and that gets blurry. This is so frustrating!! Thank you.

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correct answers 1 Correct answer

Adobe Employee , Feb 06, 2017 Feb 06, 2017

Hi thephrog,

Sorry for the inconvenience caused.
Are you still facing the issue? Would you let me know how are you accessing this service? Is it via Reader or Acrobat or via browser https://cloud.acrobat.com/fillsign

If you have tried this service via browser before i would suggest try it and let me know if that makes any difference.

-Tariq Dar

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Adobe Employee ,
Feb 06, 2017 Feb 06, 2017

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Hi thephrog,

Sorry for the inconvenience caused.
Are you still facing the issue? Would you let me know how are you accessing this service? Is it via Reader or Acrobat or via browser https://cloud.acrobat.com/fillsign

If you have tried this service via browser before i would suggest try it and let me know if that makes any difference.

-Tariq Dar

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Community Beginner ,
Feb 20, 2020 Feb 20, 2020

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I'm having a similar problem -- once the form is signed, the form fields do not fill in when the file is re-opened.  IF I go to the Signature Panel and select a specifically signed version, the form fields display, otherwise it's just all blank except for the signature field.

My users are complaining and want to go back to Word documents, so any help would be greatly appreciated.

PS. The "correct answer" that answers nothing is a really bad joke, right?

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