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Cannot reinstall PDF Pack programme

New Here ,
Jul 28, 2017

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I have a subscription to Adobe PDF Pack.

Because the programme kept freezing, I uninstalled it and now wish to reinstal it.

!When I log in to my account even though I am subscribed to the product until April 2018, it does not give me an option of reinstalling it. It simply tries to get me to take out other contracts.

I just want to re-instal it.

Why can't Adobe make this simple?

Please advise, or cancel my subscription and refund me.

Thanks

Hi Robertl,

As per the issue description mentioned above, you are unable to install Acrobat Reader on your desktop, is that correct?

Adobe PDF Pack is an online service which you can access in Acrobat Reader desktop application.

Please follow the steps given in the following links to install Reader on your computer:

Install Adobe Acrobat Reader DC on Mac OS

Install Adobe Acrobat Reader DC on Windows

For more info on Adobe PDF Pack, visit here: FAQ | Adobe PDF Pack

Let us know if there is any issue installing application.

Shivam

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PDF Pack

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Cannot reinstall PDF Pack programme

New Here ,
Jul 28, 2017

Copy link to clipboard

Copied

I have a subscription to Adobe PDF Pack.

Because the programme kept freezing, I uninstalled it and now wish to reinstal it.

!When I log in to my account even though I am subscribed to the product until April 2018, it does not give me an option of reinstalling it. It simply tries to get me to take out other contracts.

I just want to re-instal it.

Why can't Adobe make this simple?

Please advise, or cancel my subscription and refund me.

Thanks

Hi Robertl,

As per the issue description mentioned above, you are unable to install Acrobat Reader on your desktop, is that correct?

Adobe PDF Pack is an online service which you can access in Acrobat Reader desktop application.

Please follow the steps given in the following links to install Reader on your computer:

Install Adobe Acrobat Reader DC on Mac OS

Install Adobe Acrobat Reader DC on Windows

For more info on Adobe PDF Pack, visit here: FAQ | Adobe PDF Pack

Let us know if there is any issue installing application.

Shivam

TOPICS
PDF Pack

Views

90

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

Copy link to clipboard

Copied

Hi Robertl,

As per the issue description mentioned above, you are unable to install Acrobat Reader on your desktop, is that correct?

Adobe PDF Pack is an online service which you can access in Acrobat Reader desktop application.

Please follow the steps given in the following links to install Reader on your computer:

Install Adobe Acrobat Reader DC on Mac OS

Install Adobe Acrobat Reader DC on Windows

For more info on Adobe PDF Pack, visit here: FAQ | Adobe PDF Pack

Let us know if there is any issue installing application.

Shivam

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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