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Cannot save a document

New Here ,
May 10, 2017

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I have a document, a billing statement, that I would like to save so I can email it to someone but when I select Save As, all I get is a completely white screen with absolutely no options to save anything.  I ended up printing the document then scanning it in order to save it somewhere so I could attach it to an email.  Ridiculous!!

Hi jodiw29067567,

Could you please try the steps suggested in the link below?

"save as" pop up box does not allow me to save the document.

Which application are you using to view the document- Acrobat Reader/ Adobe Acrobat?

Operating System installed on the machine-Mac/Windows?

Keep us posted with the results.

Thanks,

Shivam

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Acrobat.com Cloud Storage

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Cannot save a document

New Here ,
May 10, 2017

Copy link to clipboard

Copied

I have a document, a billing statement, that I would like to save so I can email it to someone but when I select Save As, all I get is a completely white screen with absolutely no options to save anything.  I ended up printing the document then scanning it in order to save it somewhere so I could attach it to an email.  Ridiculous!!

Hi jodiw29067567,

Could you please try the steps suggested in the link below?

"save as" pop up box does not allow me to save the document.

Which application are you using to view the document- Acrobat Reader/ Adobe Acrobat?

Operating System installed on the machine-Mac/Windows?

Keep us posted with the results.

Thanks,

Shivam

TOPICS
Acrobat.com Cloud Storage

Views

281

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 10, 2017 0
Adobe Employee ,
May 10, 2017

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Hi jodiw29067567,

Could you please try the steps suggested in the link below?

"save as" pop up box does not allow me to save the document.

Which application are you using to view the document- Acrobat Reader/ Adobe Acrobat?

Operating System installed on the machine-Mac/Windows?

Keep us posted with the results.

Thanks,

Shivam

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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