Cant space between words

[pat_conti]

When tracking and sending a pdf, cant space between words

[Sheena Kaul]

Moving to Document Cloud PDF services​

[Jimmie Johnson]

Sheena,

I'm not certain what your response means. It keeps bringing me back to the search screen for topics. That's the same place I looked for this thread.

[Jimmie Johnson]

I have the same problem. When I enter the email address and move to the subject, I can no longer use space bar to separate words. This is using the desktop version of Acrobat, clicking the envelope icon, Send and Track, a screen appears, and the above happens. I haven't had this problem before May 16 I believe.

[pat_conti]

Have you resolved this problem?

Sent from my T-Mobile 4G LTE Device

[Jimmie Johnson]

No. I don't know how to go about figuring it out. I can type anything but not use spaces. I use send and track from Acrobat CC on my desktop. I think it may open a browser window to input my information. I don't have any trouble in any other applications or websites.

[pat_conti]

Neither do I have trouble anywhere else.  There is no one to contact with this problem.  Any suggestions?

Sent from my T-Mobile 4G LTE Device

[MichelleDiamond]

Im having the same problem and it is driving me nuts. I use send and track all the time.

[pat_conti]

Still have same problem.  Any resolution?

Sent from my T-Mobile 4G LTE Device

[MeenakshiNegi]

Hi patconti,

Please make sure that your application is updated to the latest patch released.

Let us know if you are still experiencing this issue.

Regards,

Meenakshi

[AshuMittal · Accepted solution]

Hi all,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu