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Combine icon issues

New Here ,
Nov 21, 2017

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My combine icon is showing add and not allowing access it is part of my plan - is there an issue at present ?

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Acrobat.com Cloud Storage, PDF Pack

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Combine icon issues

New Here ,
Nov 21, 2017

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My combine icon is showing add and not allowing access it is part of my plan - is there an issue at present ?

TOPICS
Acrobat.com Cloud Storage, PDF Pack

Views

169

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Nov 21, 2017 0
Adobe Employee ,
Nov 22, 2017

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Hello Shaunj,

We apologize for the inconvenience caused, the services are restored now. Please use the services, and let us know if you have any questions.

For troubleshooting, refer to https://forums.adobe.com/docs/DOC-8841

Regards,

Anand Sri.

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Nov 22, 2017 0
New Here ,
Nov 22, 2017

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Hi Anand,

The function is working but the combine button still shows add rather than open

Regards

Shaun

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Nov 22, 2017 0
AnandSri LATEST
Adobe Employee ,
Nov 29, 2017

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Hello Shaun,

Sorry for the delay in response to your query and apologize for the inconvenience caused. In Reader, you will get "Add" under the Combine as it's a designed behavior of Reader. If you click on Add it will direct you to a browser so that you can use the services and can combine files.

Hope this helps and clarifies.

Regards,

Anand Sri.

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Nov 29, 2017 0
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