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Conversion failure - Abode Export pdf not working

New Here ,
May 23, 2017

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Trying to convert a pdf to excel or word - abode prompted me to buy Abode Export pdf - c£21- which i did.

Doesn't work - get a conversion error message re file security settings don't allow this.

No warning of this before buying the software though - can i get a refund please Abode

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Conversion failure - Abode Export pdf not working

New Here ,
May 23, 2017

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Trying to convert a pdf to excel or word - abode prompted me to buy Abode Export pdf - c£21- which i did.

Doesn't work - get a conversion error message re file security settings don't allow this.

No warning of this before buying the software though - can i get a refund please Abode

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64

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May 23, 2017 0
Adobe Employee ,
May 23, 2017

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Hi Simonh7198733,

As mentioned above, that you are unable to do to the conversion as document security restricted. Don't you need the subscription for any other file conversion?

If this is not what you were looking for then would request you to contact our billing team via chat support, they would go ahead and help you with the same. contact-bumper

Let us know if this doesn't help.

Regards,

Akanchha

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