conversion failure

[jeffrey1500]

Adobe.pdf gives me a conversion failure when trying to convert a file.  I've tried excel, word & rtf.

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[Adorobat · Accepted solution]

Hi jeffrey1500,

As per the issue description mentioned above, you are getting conversion failure when trying to convert pdf to word/excel, is that correct?

I just checked your account and I see your subscription to Adobe Export PDF is active. There is no issue with the subscription status.

Try the troubleshooting steps given in the following help document:

File conversion error | Adobe Export PDF

You may try exporting the file via browser: https://cloud.acrobat.com/exportpdf

You may also refer to the following forum threads discussing the similar issue:

conversion failure with Exportpdf

Conversion failure

PDF to Word conversion failure

Let us know if you need any help.

Shivam