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I'm having the same issue. I successfully combined a variety of documents ( 1) Jpeg, 2) Word docs 4) PDFs). About 10 minutes later, I tried to combine a different set of documents and there was a "conversion failure." The documents were 1) Word document, 2) PDFs. I then converted the Word document to a PDF and attempted to combine again. For the document that was originally Word, it says "conversion failure." What do I do?
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Hello Angelar,
Sorry for the delayed response and inconvenience caused. As per the description above, you are getting an error message "Conversion failure" when combining few documents, Is that correct?
Try combining the files through the URL https://cloud.acrobat.com/combinepdf using a different browser like Chrome or Firefox or Safari and see if this brings any difference.
The record shows that you are subscribed to Adobe Acrobat Pro DC subscription, If you are trying to combine the documents using Acrobat, please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and try combining the files.
Let us know how it goes and share your findings.
Regards,
Anand Sri.