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Convert PDF in MS WORD from Reader.

New Here ,
May 05, 2019

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I usually convert PDF in MS WORD from Reader. Now a message said "an error occurred when connecting"!  (une erreur est survenue lors de la conexion). Thus I have to go to Adobe Document Cloud to get the MS File and this is not convenient !!!!

How to solve this ?

Hey Charlest,

If I understand your query correctly, the you are receiving this this error while accessing the service through Adobe Reader DC but on Document Cloud web its working fine?

Would you please perform the troubleshooting steps suggested in the help article here: An error occurred while trying to access the service | unable to connect to PDF services

Let us know how it goes.

Thanks,

Akanchha

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Convert PDF in MS WORD from Reader.

New Here ,
May 05, 2019

Copy link to clipboard

Copied

I usually convert PDF in MS WORD from Reader. Now a message said "an error occurred when connecting"!  (une erreur est survenue lors de la conexion). Thus I have to go to Adobe Document Cloud to get the MS File and this is not convenient !!!!

How to solve this ?

Hey Charlest,

If I understand your query correctly, the you are receiving this this error while accessing the service through Adobe Reader DC but on Document Cloud web its working fine?

Would you please perform the troubleshooting steps suggested in the help article here: An error occurred while trying to access the service | unable to connect to PDF services

Let us know how it goes.

Thanks,

Akanchha

TOPICS
ExportPDF

Views

185

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2019 0
Adobe Employee ,
May 06, 2019

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Hey Charlest,

If I understand your query correctly, the you are receiving this this error while accessing the service through Adobe Reader DC but on Document Cloud web its working fine?

Would you please perform the troubleshooting steps suggested in the help article here: An error occurred while trying to access the service | unable to connect to PDF services

Let us know how it goes.

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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