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Convert to word or excel in English results in Greek

New Here ,
Mar 30, 2017

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OK, I've just signed up for the Document Cloud - to convert a bunch of pdf's to Excel.  In both conversions of an English document, and Englsh (US) selected, the resulting "translated" text is all Greek characters.  Tried the same by turning off Auto Translate, same result.  Sooooo... I tried conversion of same document to a Word .docx.  Same (Greek) result.  What gives?  Source of document being translated is my Bank.

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Convert to word or excel in English results in Greek

New Here ,
Mar 30, 2017

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OK, I've just signed up for the Document Cloud - to convert a bunch of pdf's to Excel.  In both conversions of an English document, and Englsh (US) selected, the resulting "translated" text is all Greek characters.  Tried the same by turning off Auto Translate, same result.  Sooooo... I tried conversion of same document to a Word .docx.  Same (Greek) result.  What gives?  Source of document being translated is my Bank.

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ExportPDF

Views

164

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 30, 2017 0
Adobe Employee ,
Apr 02, 2017

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Hi bobh76852618,

Please refer to the following links:

Text is garbled in converted file | ExportPDF

export to excel result unreadable

Thank You,

Shivam

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