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Converting PDF to Word - Circle of Death

New Here ,
Feb 01, 2018

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Hi

In our workplace we are currently experiencing a issue where when we export a file using the Windows Desktop Application it is not converting everytime and we end up having a spinning circle.

Our IT Support Team have checked and there is nothing in our firewall stopping the conversion.

Hi Katyb,

Sorry to hear the inconvenience caused to you.

Could you please check the conversion via- https://cloud.acrobat.com/exportpdf  using a different web browser.

Have you also checked the same on different machines? If not then try the conversion on different machine and for testing purpose use a different network for a while.

Additional- if nothing works, then you may share your country, time (approx when it occurred) via private message.

Regards,

Akanchha

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Converting PDF to Word - Circle of Death

New Here ,
Feb 01, 2018

Copy link to clipboard

Copied

Hi

In our workplace we are currently experiencing a issue where when we export a file using the Windows Desktop Application it is not converting everytime and we end up having a spinning circle.

Our IT Support Team have checked and there is nothing in our firewall stopping the conversion.

Hi Katyb,

Sorry to hear the inconvenience caused to you.

Could you please check the conversion via- https://cloud.acrobat.com/exportpdf  using a different web browser.

Have you also checked the same on different machines? If not then try the conversion on different machine and for testing purpose use a different network for a while.

Additional- if nothing works, then you may share your country, time (approx when it occurred) via private message.

Regards,

Akanchha

TOPICS
ExportPDF

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 01, 2018 0
Adobe Employee ,
Feb 01, 2018

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Hi Katyb,

Sorry to hear the inconvenience caused to you.

Could you please check the conversion via- https://cloud.acrobat.com/exportpdf  using a different web browser.

Have you also checked the same on different machines? If not then try the conversion on different machine and for testing purpose use a different network for a while.

Additional- if nothing works, then you may share your country, time (approx when it occurred) via private message.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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