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converting pdf to word "free trial quota exhausted" when I have the full version

New Here ,
Jun 22, 2020

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I paid for the acrobat dc pro and I am currently on my paid trial (one week trial is over). I converted around ~500 pdf documents and after that it says the following error message

[INFO ] 2020-06-22 13:22:47.032 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] ExportPDFOperation - All validations successfully done. Beginning Export Operation execution
[ERROR] 2020-06-22 13:22:48.115 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] HttpClient - Failure response code 429 encountered from backend
[ERROR] 2020-06-22 13:22:48.122 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] ExportPDFToDOCX - Exception encountered while executing operation
com.adobe.platform.operation.exception.ServiceUsageException: description ='Free trial quota exhausted. Please visit (www.adobe.com/go/dcsvcssdk_err_quota) to upgrade to paid credentials.';

I tried getting new credentials and copying over the credentials.json and private.key but i got the same error message. 

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converting pdf to word "free trial quota exhausted" when I have the full version

New Here ,
Jun 22, 2020

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I paid for the acrobat dc pro and I am currently on my paid trial (one week trial is over). I converted around ~500 pdf documents and after that it says the following error message

[INFO ] 2020-06-22 13:22:47.032 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] ExportPDFOperation - All validations successfully done. Beginning Export Operation execution
[ERROR] 2020-06-22 13:22:48.115 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] HttpClient - Failure response code 429 encountered from backend
[ERROR] 2020-06-22 13:22:48.122 [com.adobe.platform.operation.samples.exportpdf.ExportPDFToDOCX.main()] ExportPDFToDOCX - Exception encountered while executing operation
com.adobe.platform.operation.exception.ServiceUsageException: description ='Free trial quota exhausted. Please visit (www.adobe.com/go/dcsvcssdk_err_quota) to upgrade to paid credentials.';

I tried getting new credentials and copying over the credentials.json and private.key but i got the same error message. 

TOPICS
Export PDF

Views

35

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 22, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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Why does you use the online service?

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Jun 23, 2020 0
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