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I'm trying to save a PDF to Document Cloud but the icon/button is greyed out.
I have been able to do this perfectly for a long time but now it won't let me.
I'm signed in to Creative Cloud and have the most up to date version of Acrobat.
Are you referring to the "Document Cloud" option which is grayed out or is it the "Save" option that's not available?
If its a Document Cloud option then you may once check the following setting-"Show online storage when saving files" checked.