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Document Cloud , "NO INTERNET CONNECTION".

New Here ,
Mar 07, 2017

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Hi,

I can't access my Document Cloud on my Adobe Acrobat Reader either on my computer (Windows 10)
and on my IPAD app. Just happened this morning.

However the app on my Iphone still works and I can access Document cloud from there.

On my computer and Ipad it comes up with "No internet connection" but I am connected to the internet.

What could be the problem ?

Rgds.

Gudjon

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Acrobat.com Cloud Storage

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Document Cloud , "NO INTERNET CONNECTION".

New Here ,
Mar 07, 2017

Copy link to clipboard

Copied

Hi,

I can't access my Document Cloud on my Adobe Acrobat Reader either on my computer (Windows 10)
and on my IPAD app. Just happened this morning.

However the app on my Iphone still works and I can access Document cloud from there.

On my computer and Ipad it comes up with "No internet connection" but I am connected to the internet.

What could be the problem ?

Rgds.

Gudjon

TOPICS
Acrobat.com Cloud Storage

Views

201

Likes

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 07, 2017 0
Adobe Employee ,
Mar 08, 2017

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Hi Gudjong92603425,

As mentioned above, only one of the device is working with the same internet connection.

So for the testing purpose is it possible for you to connect the windows computer with a different internet connection and check again?

Regards,

Akanchha

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