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Document disappeared from account when saved as PDF

New Here ,
Oct 10, 2020

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I have just used the Adobe scan app on my iphone to scan 450 pages of a document. I then clicked "save as PDF" and it said "saving" for a few minutes. After this, that screen dissapeared and it took my back to my other scans but that scan was not there. 

 

I have looked online and on my account but cannot find this scan. It took me nearly 3 hours to scan the document and I'm really frustrated that it seems to have just completely dissapeared.

 

I am signed in on the correct account as I scanned another document and saved it in the same way as a test and it saved and was on the account straight away. 

 

If anyone could please provide any help with this it would be really really appreciated. Thank you. 

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How to, Manage files, Share PDF, View PDF

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Document disappeared from account when saved as PDF

New Here ,
Oct 10, 2020

Copy link to clipboard

Copied

I have just used the Adobe scan app on my iphone to scan 450 pages of a document. I then clicked "save as PDF" and it said "saving" for a few minutes. After this, that screen dissapeared and it took my back to my other scans but that scan was not there. 

 

I have looked online and on my account but cannot find this scan. It took me nearly 3 hours to scan the document and I'm really frustrated that it seems to have just completely dissapeared.

 

I am signed in on the correct account as I scanned another document and saved it in the same way as a test and it saved and was on the account straight away. 

 

If anyone could please provide any help with this it would be really really appreciated. Thank you. 

TOPICS
How to, Manage files, Share PDF, View PDF

Views

79

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 10, 2020 0

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