document upload problem

New Here ,
Aug 04, 2019

Copy link to clipboard

Copied

It says " We were unable to create your agreement ( File # document .pdf) because we had a problem processing your document ( File# document Pdf).

This may only be a temporary problem, However, If you have tried more than once to create this agreement with the same document, Please visit our online support system...... Now what?

TOPICS
Fill & Sign

Views

289

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 06, 2019

Copy link to clipboard

Copied

Hi Petet,

As error message said, we are unable to create your agreement. And this may be a temporary problem. What is the exact action you have taken here, were you trying to export pdf, create pdf or etc?

As suggested, this would be a temporary issue. You may try with a different file as well as using a different web browser or delete cache and cookies of the current tone.

Here is an updated link for document cloud website Adobe Document Cloud please check with it.

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more