Documents asking for passwords after saving to Document Cloud

[colew2951921]

Every document that I save in Adobe DC is instantly locked up in a secured status.

The only way to access my documents is to enter a password.  I have never seen

nor created a password at any point when creating or saving a document.  Are

passwords automatically generated?  Do I only have 2 seconds to see it before

the document is locked?  I have certainly never created a password for these documents

nor was I prompted to do so.  Can anyone answer my generic password questions so I can

put this mystery to bed and work with this app? Chat personnel were completely useless on this issue.

Thx

[sb116]

Hi colew2951921

Could you please confirm me if it is happening with all the files or any in particluar?

Also please confirm me your workflow and if any screenshot you could share would be great.

Please refer to the link to attach the screenshot:

FAQ: How do I capture and post a screen shot or video?

Regards,

Supriya