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Does Adobe Export PDF create an encrypted file/folder?

New Here ,
Dec 09, 2017

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I recently bought Adobe Export PDF. Now whenever I run Norton Backup, I receive and error message indicating that the backup failed beacuse of unidentified encrypted files in my backup attempt. Does Adobe Export PDF create an encrypted file/folder which I cannot see or unencrypt? Thanks, Terry

(moderation note -title edited for clarity)

Hello Terry,

As I understand from the description above, you want to know whether Adobe ExportPDF creates an encrypted file/folder as you are getting an error message while running a backup through Norton that it's unable to back up the files due to unidentified encrypted files, Is that correct?

When you convert/export any PDF into editable Word, Excel, PowerPoint or Rich Text formats files, the conversion occurs on the server(cloud), so it does not create any encrypted files or folders.

You may also refer to FAQ | Adobe Export PDF, Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

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Does Adobe Export PDF create an encrypted file/folder?

New Here ,
Dec 09, 2017

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I recently bought Adobe Export PDF. Now whenever I run Norton Backup, I receive and error message indicating that the backup failed beacuse of unidentified encrypted files in my backup attempt. Does Adobe Export PDF create an encrypted file/folder which I cannot see or unencrypt? Thanks, Terry

(moderation note -title edited for clarity)

Hello Terry,

As I understand from the description above, you want to know whether Adobe ExportPDF creates an encrypted file/folder as you are getting an error message while running a backup through Norton that it's unable to back up the files due to unidentified encrypted files, Is that correct?

When you convert/export any PDF into editable Word, Excel, PowerPoint or Rich Text formats files, the conversion occurs on the server(cloud), so it does not create any encrypted files or folders.

You may also refer to FAQ | Adobe Export PDF, Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

115

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 09, 2017 0
Adobe Employee ,
Dec 11, 2017

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Hello Terry,

As I understand from the description above, you want to know whether Adobe ExportPDF creates an encrypted file/folder as you are getting an error message while running a backup through Norton that it's unable to back up the files due to unidentified encrypted files, Is that correct?

When you convert/export any PDF into editable Word, Excel, PowerPoint or Rich Text formats files, the conversion occurs on the server(cloud), so it does not create any encrypted files or folders.

You may also refer to FAQ | Adobe Export PDF, Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

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Translate

Translate

Report

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