• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Don`t find my files after cancelation acrobat dc pro trail!

New Here ,
Sep 23, 2017 Sep 23, 2017

Copy link to clipboard

Copied

I canceled my trail subsricption of acrobat reader pro. Now I can`t find my created documents in my files. In don`t find it in the creative Cloud Files and not on my PC, where I actually saved them.  Where do I find them or are they gone forever?

Views

302

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 26, 2017 Sep 26, 2017

Copy link to clipboard

Copied

LATEST

Hi Christophk,

As you have mentioned above about Acrobat DC trial, so I assume that you had your file saved on Document Cloud storage of Acrobat DC.

If you are unable to access the Document Cloud storage under Acrobat DC app, then you may login online on https://cloud.acrobat.com/folder/c53fbc85-3f0f-4393-86ee-43fb1ae6bacc  and try accessing the from there.

Let us know if it still doesn't work.

Regards,

Akanchha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources