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Email address autocomplete in Send & Track How can be deleted?

New Here ,
Jan 13, 2016

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I have a small problem with the Autocomplete feature in Adobe send & Track.   My problem is when a user type an email address wrong there is no way for me to get rid of it from the autocomplete.   I've tried the clear all tools and nothing seems to work. Cleared all the browser setting and still doesn't work. Now we have 10 different versions of an email because and 9 of them are wrong because of a typo on each of them.  How can I delete the wrong email addresses from the autocomplete list? I looked everywhere and there are no options to do this.

This feature is convenient if the user could clean/delete the messy email addresses, this way the list won't show the incorrect addresses when 9 of them are totally wrong.  But at the moment is not a user friendly tool and a very frustrating option.

Can you provide instructions on how to do this if there are any?

Thank you,

Jose

Hi Brian,

Please feel free to fill the feature request form:Feature Request/Bug Report Form for the same.

Regards,
Rave

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Email address autocomplete in Send & Track How can be deleted?

New Here ,
Jan 13, 2016

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I have a small problem with the Autocomplete feature in Adobe send & Track.   My problem is when a user type an email address wrong there is no way for me to get rid of it from the autocomplete.   I've tried the clear all tools and nothing seems to work. Cleared all the browser setting and still doesn't work. Now we have 10 different versions of an email because and 9 of them are wrong because of a typo on each of them.  How can I delete the wrong email addresses from the autocomplete list? I looked everywhere and there are no options to do this.

This feature is convenient if the user could clean/delete the messy email addresses, this way the list won't show the incorrect addresses when 9 of them are totally wrong.  But at the moment is not a user friendly tool and a very frustrating option.

Can you provide instructions on how to do this if there are any?

Thank you,

Jose

Hi Brian,

Please feel free to fill the feature request form:Feature Request/Bug Report Form for the same.

Regards,
Rave

TOPICS
Adobe Send

Views

468

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Jan 13, 2016 0
Adobe Employee ,
Mar 24, 2016

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Hi Brian,

Please feel free to fill the feature request form:Feature Request/Bug Report Form for the same.

Regards,
Rave

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Mar 24, 2016 0
New Here ,
Mar 17, 2017

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Please answer this.

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Mar 17, 2017 0
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