Highlighted

Error message: file cannot be downloaded

New Here ,
Nov 08, 2017

Copy link to clipboard

Copied

I deleted all sent and saved files that were stored to create more room.  Then tried to resend MP3 file , same error message, File or files cannot be downloaded.

Help!

TOPICS
Adobe Send

Views

370

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Error message: file cannot be downloaded

New Here ,
Nov 08, 2017

Copy link to clipboard

Copied

I deleted all sent and saved files that were stored to create more room.  Then tried to resend MP3 file , same error message, File or files cannot be downloaded.

Help!

TOPICS
Adobe Send

Views

371

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 08, 2017 0
Adobe Employee ,
Nov 09, 2017

Copy link to clipboard

Copied

Hi Christinac,

As you are not able to send the file, could you please confirm how you are trying to send the file?

Are you trying to send file online or through the desktop application?

Also, let us know where the file is saved? On the desktop or on Adobe Document Cloud?

Please share the exact steps you do to send the file and the screenshot of the error message you get.

To share the screenshot, click on Inset image icon as shown below:

Then click on "Choose File" and browse to the location where you have saved the screenshot.

Select the image file and click on "Open". Then click on "Insert Image" tab at the bottom to add it to forum reply.

We will be waiting for your response.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 09, 2017 1
Resources