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Error Message

New Here ,
Jun 02, 2019

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I get this when trying to use the sign feature.

 

 

  You are not authorized to send documents for signature. Please contact your account administrator.

                                      

Hi Constructiont,

Are you trying to use Fill & Sign feature via  Document Cloud web interface or working on desktop application Adobe Reader DC?

I assume, the error comes up when you are sending a specific document for signature, did you try signing another one? If you are at work, then there must be some restrictions over the network. You may try accessing the URL using different web browser, Adobe Document Cloud  and if that doesn't work then get in touch with your IT team to white-list the path.

Hope this works,

Thanks,

Akanchha 

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Fill & Sign

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Error Message

New Here ,
Jun 02, 2019

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I get this when trying to use the sign feature.

 

 

  You are not authorized to send documents for signature. Please contact your account administrator.

                                      

Hi Constructiont,

Are you trying to use Fill & Sign feature via  Document Cloud web interface or working on desktop application Adobe Reader DC?

I assume, the error comes up when you are sending a specific document for signature, did you try signing another one? If you are at work, then there must be some restrictions over the network. You may try accessing the URL using different web browser, Adobe Document Cloud  and if that doesn't work then get in touch with your IT team to white-list the path.

Hope this works,

Thanks,

Akanchha 

TOPICS
Fill & Sign

Views

279

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 02, 2019 0
Adobe Employee ,
Jun 05, 2019

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Hi Constructiont,

Are you trying to use Fill & Sign feature via  Document Cloud web interface or working on desktop application Adobe Reader DC?

I assume, the error comes up when you are sending a specific document for signature, did you try signing another one? If you are at work, then there must be some restrictions over the network. You may try accessing the URL using different web browser, Adobe Document Cloud  and if that doesn't work then get in touch with your IT team to white-list the path.

Hope this works,

Thanks,

Akanchha 

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Jun 05, 2019 0
New Here ,
Feb 10, 2020

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I'm having the same issues at home on my chrome laptop. It was working a few weeks ago. Nothing on my network has changed.

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Feb 10, 2020 0
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