Highlighted

Error: "No Internet Connection", but I am connected. Any suggestions?

New Here ,
Jul 16, 2018

Copy link to clipboard

Copied

I just purchased Adobe Export PDF today. When I try to export I am getting an error "No Internet Connection", but I am connected. Any suggestions?

Hi Mikep,

Sorry for the delay in response.

As you get the "No internet connection", please make sure that the Internet is not intermittent.

For the connectivity issue, please try the troubleshooting steps provided in this help document Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

You may also refer this help document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Try to export PDF online here https://cloud.acrobat.com/

Open the link and sign in with your Adobe ID and the password.

Then go to Export PDF and upload the file to export.

Hope that helps.

Let us know if you still experience the issue.

Regards,

Meenakshi

Views

123

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Error: "No Internet Connection", but I am connected. Any suggestions?

New Here ,
Jul 16, 2018

Copy link to clipboard

Copied

I just purchased Adobe Export PDF today. When I try to export I am getting an error "No Internet Connection", but I am connected. Any suggestions?

Hi Mikep,

Sorry for the delay in response.

As you get the "No internet connection", please make sure that the Internet is not intermittent.

For the connectivity issue, please try the troubleshooting steps provided in this help document Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

You may also refer this help document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Try to export PDF online here https://cloud.acrobat.com/

Open the link and sign in with your Adobe ID and the password.

Then go to Export PDF and upload the file to export.

Hope that helps.

Let us know if you still experience the issue.

Regards,

Meenakshi

Views

124

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 16, 2018 0
Adobe Employee ,
Jul 24, 2018

Copy link to clipboard

Copied

Hi Mikep,

Sorry for the delay in response.

As you get the "No internet connection", please make sure that the Internet is not intermittent.

For the connectivity issue, please try the troubleshooting steps provided in this help document Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

You may also refer this help document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Try to export PDF online here https://cloud.acrobat.com/

Open the link and sign in with your Adobe ID and the password.

Then go to Export PDF and upload the file to export.

Hope that helps.

Let us know if you still experience the issue.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 24, 2018 1
Resources