Ever since I updated to Windows 10, Adobe is constantly freezing and crashing. Please help.

[mattk4168520]

I've been having nothing but problems (freezes and crashes my computer all the time) after I upgraded to Windows 10.  I know I know that some programs are not compatible with Windows 10, I had to install a different exe. file for my Symantec for Windows 10,  Just curious if anybody else is having issues?

[MeenakshiNegi]

Hi Matt Kaufman,

Please let us know the dot version of Adobe application you are using.

Try to uninstall Adobe application using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs​ and restart your system.

Then re-install it from the link provided below:

• Adobe - Adobe Acrobat Reader DC Distribution
• Download Pro or Standard versions of Acrobat DC, XI, or X

Also refer this KB doc for more help: Troubleshoot Windows system errors, freezes | Adobe software

Let us know if this helps.

Regards,

Meenakshi