Highlighted

Ever since I updated to Windows 10, Adobe is constantly freezing and crashing. Please help.

New Here ,
Apr 22, 2016

Copy link to clipboard

Copied

I've been having nothing but problems (freezes and crashes my computer all the time) after I upgraded to Windows 10.  I know I know that some programs are not compatible with Windows 10, I had to install a different exe. file for my Symantec for Windows 10,  Just curious if anybody else is having issues?

Views

224

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Ever since I updated to Windows 10, Adobe is constantly freezing and crashing. Please help.

New Here ,
Apr 22, 2016

Copy link to clipboard

Copied

I've been having nothing but problems (freezes and crashes my computer all the time) after I upgraded to Windows 10.  I know I know that some programs are not compatible with Windows 10, I had to install a different exe. file for my Symantec for Windows 10,  Just curious if anybody else is having issues?

Views

225

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 22, 2016 0
Adobe Employee ,
Apr 25, 2016

Copy link to clipboard

Copied

Hi Matt Kaufman,

Please let us know the dot version of Adobe application you are using.

Try to uninstall Adobe application using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs​ and restart your system.

Then re-install it from the link provided below:

Also refer this KB doc for more help: Troubleshoot Windows system errors, freezes | Adobe software

Let us know if this helps.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 25, 2016 0
Resources