Every time I try to convert a PDF it sends me to the pricing page where I have already purchased the product.

[ktbarc]

Every time I try to convert a PDF it sends me to the pricing page where I have already purchased the product.

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[sandral92682792]

I am having the exact same difficulty and I am frustrated beyond belief!  Wasting valuable hours on this BS!  Please, Adobe, HELP your customers.  You can reach me at 860-651-8406 or e-mail sandylisella@action-carpet.com.

[anthonm]

i too have the exact same issue