export file non disponibile

[massimod75002511]

Ho aggiornato la licenza Adobe PDF Pack, da quella data non riesco più a esportare nessun tipo di file PDF. La licenza risulta attiva ma appena provo ad esportare il file mi rimanda al link per il pagamento del servizio.

[AkanchhaS · Accepted solution]

Hi Massimod,

As per your account details, you are a subscriber of Adobe PDF Pack so it shouldn't ask you to activate it again.

You may refer to the similar discussion Bought ExportPro Subscription but still can't export PDFs to Word docs  and follow the troubleshooting steps suggested which applies for the PDF Pack as well.

Let us know if that doesn't help.

Regards,

Akanchha