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Export PDF opens a page with a proposal to purchase a license.

New Here ,
Sep 04, 2018

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I got a license for "Export PDF files", when I click in the "Tools" section, a page with a proposal to purchase a license opens. How to make sure that the files are exported?

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Correct answer by try67 | Most Valuable Participant

Make sure you're logged in to the same account under which you purchased your subscription.

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Export PDF opens a page with a proposal to purchase a license.

New Here ,
Sep 04, 2018

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I got a license for "Export PDF files", when I click in the "Tools" section, a page with a proposal to purchase a license opens. How to make sure that the files are exported?

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

Make sure you're logged in to the same account under which you purchased your subscription.

TOPICS
ExportPDF

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66

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Sep 04, 2018 0
Most Valuable Participant ,
Sep 04, 2018

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Make sure you're logged in to the same account under which you purchased your subscription.

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Sep 04, 2018 1
Adobe Employee ,
Nov 13, 2018

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Hi иванс,

If you are still experiencing the issue, please try the troubleshooting steps mentioned here  Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi

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