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Export PDF page is blank

New Here ,
Jan 15, 2019 Jan 15, 2019

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Export PDF page is blank, but my subscription was recently renewed.

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correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019

Hi loral1,

As per the issue description mentioned above, you are getting blank page when exporting a pdf, is that correct?

On checking the details for your account using the email address you are logged into the forums, you have subscription for export pdf as well as perpetual license for acrobat DC.

Which application you are using to export pdf - acrobat or reader?

Does this happen with specific pdf or with all the pdfs?

You may also refer to the following forum threads discussing the similar is

...

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Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

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Hi loral1,

As per the issue description mentioned above, you are getting blank page when exporting a pdf, is that correct?

On checking the details for your account using the email address you are logged into the forums, you have subscription for export pdf as well as perpetual license for acrobat DC.

Which application you are using to export pdf - acrobat or reader?

Does this happen with specific pdf or with all the pdfs?

You may also refer to the following forum threads discussing the similar issue:

pdf-to-excel file is blank ???

Export PDF to Excel comes up empty

Let us know if you need any help.

Shivam

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