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Former pdf files disappeared?

New Here ,
Feb 01, 2018

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I've got a new version of Acrobat Reading. Now the files that were stored in the cloud of the former version disappeared. Can I find these anywhere now? Or are they all lost? Would be disastrous.

Hi Blixum,

As shared that the files were stored on the cloud were disappeared. I assume that you are referring to the "Document Cloud" storage not the Cloud storage of iOS?

You can look for those files on "Document Cloud" by logging In on https://cloud.acrobat.com/recent  and see if you can find it there.

If the files were backed-up on Document Cloud then you can easily recover them. But if it's not there then sorry to say that there isn't any way to get them back.

Hope this helps.

Regards,

Akanchha 

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Former pdf files disappeared?

New Here ,
Feb 01, 2018

Copy link to clipboard

Copied

I've got a new version of Acrobat Reading. Now the files that were stored in the cloud of the former version disappeared. Can I find these anywhere now? Or are they all lost? Would be disastrous.

Hi Blixum,

As shared that the files were stored on the cloud were disappeared. I assume that you are referring to the "Document Cloud" storage not the Cloud storage of iOS?

You can look for those files on "Document Cloud" by logging In on https://cloud.acrobat.com/recent  and see if you can find it there.

If the files were backed-up on Document Cloud then you can easily recover them. But if it's not there then sorry to say that there isn't any way to get them back.

Hope this helps.

Regards,

Akanchha 

Views

85

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 01, 2018 0
Adobe Employee ,
Feb 01, 2018

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Hi Blixum,

As shared that the files were stored on the cloud were disappeared. I assume that you are referring to the "Document Cloud" storage not the Cloud storage of iOS?

You can look for those files on "Document Cloud" by logging In on https://cloud.acrobat.com/recent  and see if you can find it there.

If the files were backed-up on Document Cloud then you can easily recover them. But if it's not there then sorry to say that there isn't any way to get them back.

Hope this helps.

Regards,

Akanchha 

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Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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