Highlighted

get message: •Make sure the web address https://cloud.acrobat.com is correct. Can't convert documents for 2 days now. What's going on?

New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

Hi Toni,

We are not supporting IE 10 so if you are using IE 10 please either upgrade it to IE 11 or use other browsers such as Chrome or Firefox.

thank you.

Hisami

TOPICS
ExportPDF

Views

277

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

get message: •Make sure the web address https://cloud.acrobat.com is correct. Can't convert documents for 2 days now. What's going on?

New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

Hi Toni,

We are not supporting IE 10 so if you are using IE 10 please either upgrade it to IE 11 or use other browsers such as Chrome or Firefox.

thank you.

Hisami

TOPICS
ExportPDF

Views

278

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 12, 2017 0
Adobe Employee ,
Jul 12, 2017

Copy link to clipboard

Copied

Hi Toni,

Please clear the cache and cookies of your browser then log into https://cloud.acrobat.com and if that does not work please use another browser.

If you have Adobe Reader DC on your system please try to login within Reader DC.

Please let me know if you still have the same issue.

Thank you.

Hisami

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 12, 2017 0
New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

Hi Toni,

We are not supporting IE 10 so if you are using IE 10 please either upgrade it to IE 11 or use other browsers such as Chrome or Firefox.

thank you.

Hisami

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 12, 2017 0
Resources