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getting a save failure

New Here ,
Sep 26, 2017

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Getting save failure

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getting a save failure

New Here ,
Sep 26, 2017

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Getting save failure

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Sep 26, 2017 0
AnandSri LATEST
Adobe Employee ,
Sep 27, 2017

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Hi Johnd,

As per the description above, you are getting an error "Save as/Save failed to process" i.e. not able to save the files using Export PDF, Is that correct?

You may refer to the following link for troubleshooting steps: File conversion error | ExportPDF Link: https://helpx.adobe.com/acrobat-com/kb/file-never-converts.html

Acrobat DC export error "Save As failed to process..." Link: https://forums.adobe.com/thread/2167534

You can also try the online account to Export PDF files, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

You can also use free desktop version of Adobe Reader to use the services, to download Reader DC: Adobe - Adobe Acrobat Reader DC Distribution link: https://get.adobe.com/reader/enterprise/

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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