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Good morning, we can no longer convert a pdf to word, always an error appears

New Here ,
Mar 05, 2018

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Buongiorno, non riusciamo più a convertire un pdf in word, compare sempre un errore

Hello Guglielmon,

We apologize for the inconvenience caused, as per the description above, you are not able to export a PDF file to Word, is that correct?

Please try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Are you getting any specific error message or error code while exporting the PDF file? Have you tried exporting any other PDF file?

Is the issue with a specific PDF or is it with all the PDF?

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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ExportPDF

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Good morning, we can no longer convert a pdf to word, always an error appears

New Here ,
Mar 05, 2018

Copy link to clipboard

Copied

Buongiorno, non riusciamo più a convertire un pdf in word, compare sempre un errore

Hello Guglielmon,

We apologize for the inconvenience caused, as per the description above, you are not able to export a PDF file to Word, is that correct?

Please try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Are you getting any specific error message or error code while exporting the PDF file? Have you tried exporting any other PDF file?

Is the issue with a specific PDF or is it with all the PDF?

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

55

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 05, 2018 0
Adobe Employee ,
Mar 05, 2018

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Hello Guglielmon,

We apologize for the inconvenience caused, as per the description above, you are not able to export a PDF file to Word, is that correct?

Please try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Are you getting any specific error message or error code while exporting the PDF file? Have you tried exporting any other PDF file?

Is the issue with a specific PDF or is it with all the PDF?

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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