Got charged for adobe £15.64 but I have not purchased any.

Sep 01, 2020

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Hi 

 

I have been charged for £15.64 but have not purchased any adobe program. 

 

The transaction was made by the name of 'Adobe exportpdf su'. 

 

Would you please let me know how to cancel it??

 

Best regards, 

Y Kim 

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Got charged for adobe £15.64 but I have not purchased any.

Sep 01, 2020

Copy link to clipboard

Copied

Hi 

 

I have been charged for £15.64 but have not purchased any adobe program. 

 

The transaction was made by the name of 'Adobe exportpdf su'. 

 

Would you please let me know how to cancel it??

 

Best regards, 

Y Kim 

TOPICS
Export PDF

Views

37

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 01, 2020 0
Most Valuable Participant ,
Sep 01, 2020

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First check if anyone (e.g. in your household) might have purchased it.

Then look in your Adobe account to see if the purchase shows up.

If neither one is true, someone has stolen and used your card details, and you should contact your card issuer immediately; Adobe cannot resolve this for you. They need to know the account used, not the credit card number.

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