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Guys How do I speak to a support team?

New Here ,
Jan 24, 2018

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I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

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Guys How do I speak to a support team?

New Here ,
Jan 24, 2018

Copy link to clipboard

Copied

I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

Views

308

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 24, 2018 0
Adobe Employee ,
Jan 24, 2018

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Moving this query to Adobe Creative Cloud

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Jan 24, 2018 0
Adobe Community Professional ,
Jan 24, 2018

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jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jan 24, 2018 1
Adobe Employee ,
Jan 24, 2018

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Moving this discussion to the Document Cloud PDF services forum.

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