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Hello, I'm getting the following message when I try to combine files:

New Here ,
Oct 04, 2018

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I tried to troubleshoot and followed all the directions here:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

No luck fixing the problem.

Hi Sarahr,

Sorry to hear about the trouble.

There was an outage reported for the Document Cloud pdf services and an intermittent issue was going on with the website. The issue has now been rectified and the services are seems to be up and running fine.

The issue causing impact has been resolved and the affected services are currently operating normally. So you may check it back and see if you are able to access it now of not.

For further troubleshooting, you can check with a different web browser or an alternate internet connection.

Hope this helps.

Regards,

Akanchha

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Hello, I'm getting the following message when I try to combine files:

New Here ,
Oct 04, 2018

Copy link to clipboard

Copied

I tried to troubleshoot and followed all the directions here:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

No luck fixing the problem.

Hi Sarahr,

Sorry to hear about the trouble.

There was an outage reported for the Document Cloud pdf services and an intermittent issue was going on with the website. The issue has now been rectified and the services are seems to be up and running fine.

The issue causing impact has been resolved and the affected services are currently operating normally. So you may check it back and see if you are able to access it now of not.

For further troubleshooting, you can check with a different web browser or an alternate internet connection.

Hope this helps.

Regards,

Akanchha

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 04, 2018 0
Adobe Employee ,
Oct 10, 2018

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Hi Sarahr,

Sorry to hear about the trouble.

There was an outage reported for the Document Cloud pdf services and an intermittent issue was going on with the website. The issue has now been rectified and the services are seems to be up and running fine.

The issue causing impact has been resolved and the affected services are currently operating normally. So you may check it back and see if you are able to access it now of not.

For further troubleshooting, you can check with a different web browser or an alternate internet connection.

Hope this helps.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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