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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise. Kindly regards

New Here ,
Feb 01, 2019

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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise.  Kindly regards

Hi Andrewn, 

Your account information says that you have already upgraded to the Acrobat Pro DC subscription. Acrobat has the capability to run the OCR (Optical character recognition) Using the Edit feature of the Acrobat you can edit the text of a scanned document.

1- Make sure that you have downloaded the correct application-  Download and install Acrobat DC subscription

2- Sign In with your Adobe ID and password to activate it.

3- Follow the steps suggested here: Edit scanned PDFs, turn off automatic OCR, Adobe Acrobat

Hope this is what you were looking for.

Regards,

Akanchha

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise. Kindly regards

New Here ,
Feb 01, 2019

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Hi , am new here, i bought Adobe DC, but unable to edit scanned files, was told to upgrade to Pro, how can i upgrade? Pls advise.  Kindly regards

Hi Andrewn, 

Your account information says that you have already upgraded to the Acrobat Pro DC subscription. Acrobat has the capability to run the OCR (Optical character recognition) Using the Edit feature of the Acrobat you can edit the text of a scanned document.

1- Make sure that you have downloaded the correct application-  Download and install Acrobat DC subscription

2- Sign In with your Adobe ID and password to activate it.

3- Follow the steps suggested here: Edit scanned PDFs, turn off automatic OCR, Adobe Acrobat

Hope this is what you were looking for.

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

Views

248

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Feb 01, 2019 0
Most Valuable Participant ,
Feb 02, 2019

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There's no product called "Adobe DC". What exactly did you buy, please check the receipt.

Please check what the message is and let us know?

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Feb 02, 2019 2
Adobe Employee ,
Feb 04, 2019

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Hi Andrewn, 

Your account information says that you have already upgraded to the Acrobat Pro DC subscription. Acrobat has the capability to run the OCR (Optical character recognition) Using the Edit feature of the Acrobat you can edit the text of a scanned document.

1- Make sure that you have downloaded the correct application-  Download and install Acrobat DC subscription

2- Sign In with your Adobe ID and password to activate it.

3- Follow the steps suggested here: Edit scanned PDFs, turn off automatic OCR, Adobe Acrobat

Hope this is what you were looking for.

Regards,

Akanchha

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Feb 04, 2019 1
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