Hi! I'm trying to register my product but cannot find the serial number.

[andrewb32814853]

Hi!  I'm trying to register my product but cannot find the serial number.  I reached this point:

To see a list of your registered products and their serial numbers, follow these steps:

• Access your Adobe ID account, and sign in with your Adobe ID and password.

  Your Adobe ID is the unique email address you first used when you started your membership, or purchased an Adobe app or service. If you used your social (Facebook or Google) account to create your Adobe ID account, your Adobe ID is the same as the email address associated with your social account. For more information, see Manage your Adobe ID account.

• In the navigation bar at the top, choose Plans.

• In the left pane, click Order History.

• In the Order history screen, click the order number in the ORDER# column

  In the Order number screen, click Downloads and Serial Numbers. Your serial number is displayed.

  ... there is nothing to click except view PDF of the invoice.

[Test Screen Name]

Many products do not have serial numbers. What exactly are you trying to register?

[andrewb32814853 · Accepted solution]

Thanks for your reply.  Fixed it with a chat session with support.  I think you're right about the serial number... i just wasn't linked properly to adobe reader.