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Highlights and notes dissapear when I use Document Cloud in my PC

New Here ,
Oct 15, 2017

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I usually save a doc in the cloud storage, from my PC, so I can read it in my iPad. As I read, I make notes and hightlight the text. But when I try to use the same doc from my PC, downloading it from the Document Cloud, all the notes and highlights are not shown (Even though they remain in doc If I use the Document Cloud in my iPad)

What should I do?

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Acrobat.com Cloud Storage

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Highlights and notes dissapear when I use Document Cloud in my PC

New Here ,
Oct 15, 2017

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I usually save a doc in the cloud storage, from my PC, so I can read it in my iPad. As I read, I make notes and hightlight the text. But when I try to use the same doc from my PC, downloading it from the Document Cloud, all the notes and highlights are not shown (Even though they remain in doc If I use the Document Cloud in my iPad)

What should I do?

TOPICS
Acrobat.com Cloud Storage

Views

117

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 15, 2017 0
Adobe Employee ,
Oct 16, 2017

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Hi Jpvazquez,

Could you please share the workflow that you follow to upload the document on "Document Cloud"?

You may refer to the forum thread- Highlighting a pdf (in document cloud) on my ipad where similar issue has been addressed and resolved.

Let us know if the solution provided didn't work for you.

Regards,

Akanchha 

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