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how can I delete one order and buy another product?

New Here ,
Sep 26, 2018

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Hi I bought the subscription to adobe pdf pack but I want to upgrade to acrobat adobe pro subscription. HOW can I do that?

Hey Waezam,

Adobe PDF Pack and Adobe Acrobat DC both are part of Document Cloud family. However, the subscription for PDF services might not let you to directly convert it to Adobe Acrobat DC. You need to cancel the current PDF Pack subscription and purchase Acrobat DC.

You can refer to the Adobe account and try the steps suggested here Upgrade or change your Creative Cloud plan and if it doesn't let you to upgrade the plan.

You can refer to the cancellation steps here and cancel the current subscription- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

And then buy the Acrobat DC from here- Plans and pricing | Adobe Acrobat DC

For any further assistance, you can contact to our billing support team-  Contact Customer Care

Regards,

Akanchha

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how can I delete one order and buy another product?

New Here ,
Sep 26, 2018

Copy link to clipboard

Copied

Hi I bought the subscription to adobe pdf pack but I want to upgrade to acrobat adobe pro subscription. HOW can I do that?

Hey Waezam,

Adobe PDF Pack and Adobe Acrobat DC both are part of Document Cloud family. However, the subscription for PDF services might not let you to directly convert it to Adobe Acrobat DC. You need to cancel the current PDF Pack subscription and purchase Acrobat DC.

You can refer to the Adobe account and try the steps suggested here Upgrade or change your Creative Cloud plan and if it doesn't let you to upgrade the plan.

You can refer to the cancellation steps here and cancel the current subscription- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

And then buy the Acrobat DC from here- Plans and pricing | Adobe Acrobat DC

For any further assistance, you can contact to our billing support team-  Contact Customer Care

Regards,

Akanchha

TOPICS
PDF Pack

Views

85

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 26, 2018 0
Adobe Employee ,
Sep 27, 2018

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Hey Waezam,

Adobe PDF Pack and Adobe Acrobat DC both are part of Document Cloud family. However, the subscription for PDF services might not let you to directly convert it to Adobe Acrobat DC. You need to cancel the current PDF Pack subscription and purchase Acrobat DC.

You can refer to the Adobe account and try the steps suggested here Upgrade or change your Creative Cloud plan and if it doesn't let you to upgrade the plan.

You can refer to the cancellation steps here and cancel the current subscription- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

And then buy the Acrobat DC from here- Plans and pricing | Adobe Acrobat DC

For any further assistance, you can contact to our billing support team-  Contact Customer Care

Regards,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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