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How can I get my money back?

New Here ,
May 17, 2018

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The auto renew was on...  and you charged me for a new year of this product, but I'm not interested in using it anymore.  I clicked cancel, but I do not see an option to get my money back.

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Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, not Adobe support... other users here can't help with that problem

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

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Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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How can I get my money back?

New Here ,
May 17, 2018

Copy link to clipboard

Copied

The auto renew was on...  and you charged me for a new year of this product, but I'm not interested in using it anymore.  I clicked cancel, but I do not see an option to get my money back.

Thanks

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, not Adobe support... other users here can't help with that problem

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

TOPICS
ExportPDF

Views

73

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 17, 2018 0
Most Valuable Participant ,
May 17, 2018

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This is a public forum, not Adobe support... other users here can't help with that problem

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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