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How can I recover a pdf file

New Here ,
Jun 24, 2019

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I received a PDF file on the 11th of may.

Now I wanted to print it but the content has changed and an important part disappeared.

Is there a way to recover that document?

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Correct answer by try67 | Most Valuable Participant

Again, PDF files don't change on their own, unless a script or something like DRM technology was used to do so.

If they sent you the file by email then you can always go back to the original email and download the original file.

If you want to make sure it is not changed by a script when you open it you can disable JavaScript in Acrobat/Reader before opening it by going to Edit (or the application menu if you're on a Mac) - Preferences - JavaScript and tick off the box next to "Enable Acrobat JavaScript", and then open the file.

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF

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How can I recover a pdf file

New Here ,
Jun 24, 2019

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I received a PDF file on the 11th of may.

Now I wanted to print it but the content has changed and an important part disappeared.

Is there a way to recover that document?

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

Again, PDF files don't change on their own, unless a script or something like DRM technology was used to do so.

If they sent you the file by email then you can always go back to the original email and download the original file.

If you want to make sure it is not changed by a script when you open it you can disable JavaScript in Acrobat/Reader before opening it by going to Edit (or the application menu if you're on a Mac) - Preferences - JavaScript and tick off the box next to "Enable Acrobat JavaScript", and then open the file.

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF

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Jun 24, 2019 0
Most Valuable Participant ,
Jun 24, 2019

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In what way did it change? What does it say? PDF files don't normally change on their own...

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Jun 24, 2019 0
New Here ,
Jun 24, 2019

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I am new to this Forum business, so I don't know if you got my last comment?

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Jun 24, 2019 0
New Here ,
Jun 24, 2019

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Obviously my message before wasn't sent. So I will put it again. I received a voucher from a travel company with the name of the hotel where I was supposed to be picked up. They never picked me up so I complained and now I want to print the voucher they sent me originally, but now it has changed and the name of the hotel doesn't appear any more???

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Jun 24, 2019 0
Most Valuable Participant ,
Jun 24, 2019

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Again, PDF files don't change on their own, unless a script or something like DRM technology was used to do so.

If they sent you the file by email then you can always go back to the original email and download the original file.

If you want to make sure it is not changed by a script when you open it you can disable JavaScript in Acrobat/Reader before opening it by going to Edit (or the application menu if you're on a Mac) - Preferences - JavaScript and tick off the box next to "Enable Acrobat JavaScript", and then open the file.

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Jun 24, 2019 0
New Here ,
Jun 24, 2019

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It was an online file, so I think they changed it after my complaint.

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Jun 24, 2019 0
Most Valuable Participant ,
Jun 24, 2019

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If you downloaded it then that wouldn't matter, though, as your downloaded copy should have stayed the same.

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Jun 24, 2019 0
New Here ,
Jun 24, 2019

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That is the problem. I didn't download it, just opened it and looked at it

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Jun 24, 2019 0
try67 LATEST
Most Valuable Participant ,
Jun 24, 2019

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If you opened it then you also downloaded it. It might still be saved as temporary file on your computer, but finding it won't be easy.

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Jun 24, 2019 1
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