Looking at your account information I see that you are a subscriber of Export PDF service.
1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf
2- You can also use the services through free desktop version of Adobe Acrobat Reader DC: Adobe Acrobat Reader DC Install for all versions
3- “Sign In” using the email (Adobe ID) under which you have subscription registered.
Following the instructions given in help article you can convert the PDF to Excel format. You may please refer to- Using Adobe Export PDF
Let us know if its still doesn't work.