How do I stop "files.acrobat.com"

[takuya190]

【Current　Adobe Version】：AdobeAcrobatReaderDC2015　 Ver：15.006.30417

　　　　　　　                  　：AdobeAcrobatReaderDC-Japanese Ver：18.009.20044

【Enviroment】:Windows7

【Detail】：Once I use the Adobe, My computer automatically access the  "files.acrobat.com" at least 4 times.

                    So I'd like to stop it.Please tell me how to stop it.

[Adorobat · Accepted solution]

Hi Takuya,

files.acrobat.com is a part of Document Cloud online services where you can store/view files in the Cloud. You may try disabling cloud services in Reader using the steps given below and see if that helps:

1- Close Acrobat Reader.

2- Press and hold Windows key and press R on your keyboard > type regedit.exe

3- Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

4- Right-click Feature Lockdown > New > Key , type cServices

5- Right-click cservices > New > Dword (32 bit) value > and name it bToggleAdobeDocumentServices

6- Right-click > Modify > and set its value to 1.

You may refer to this help doc for more info: Services integration

Let us know if you need any further help.

Shivam