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How do I stop "files.acrobat.com"

New Here ,
Feb 27, 2018

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【Current Adobe Version】:AdobeAcrobatReaderDC2015  Ver:15.006.30417

                          :AdobeAcrobatReaderDC-Japanese Ver:18.009.20044

【Enviroment】:Windows7

【Detail】:Once I use the Adobe, My computer automatically access the  "files.acrobat.com" at least 4 times.

                    So I'd like to stop it.Please tell me how to stop it.

Hi Takuya,

files.acrobat.com is a part of Document Cloud online services where you can store/view files in the Cloud. You may try disabling cloud services in Reader using the steps given below and see if that helps:

1- Close Acrobat Reader.

2- Press and hold Windows key and press R on your keyboard > type regedit.exe

3- Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

4- Right-click Feature Lockdown > New > Key , type cServices

5- Right-click cservices > New > Dword (32 bit) value > and name it bToggleAdobeDocumentServices

6- Right-click > Modify > and set its value to 1.

You may refer to this help doc for more info: Services integration

Let us know if you need any further help.

Shivam

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Acrobat.com Cloud Storage

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How do I stop "files.acrobat.com"

New Here ,
Feb 27, 2018

Copy link to clipboard

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【Current Adobe Version】:AdobeAcrobatReaderDC2015  Ver:15.006.30417

                          :AdobeAcrobatReaderDC-Japanese Ver:18.009.20044

【Enviroment】:Windows7

【Detail】:Once I use the Adobe, My computer automatically access the  "files.acrobat.com" at least 4 times.

                    So I'd like to stop it.Please tell me how to stop it.

Hi Takuya,

files.acrobat.com is a part of Document Cloud online services where you can store/view files in the Cloud. You may try disabling cloud services in Reader using the steps given below and see if that helps:

1- Close Acrobat Reader.

2- Press and hold Windows key and press R on your keyboard > type regedit.exe

3- Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

4- Right-click Feature Lockdown > New > Key , type cServices

5- Right-click cservices > New > Dword (32 bit) value > and name it bToggleAdobeDocumentServices

6- Right-click > Modify > and set its value to 1.

You may refer to this help doc for more info: Services integration

Let us know if you need any further help.

Shivam

TOPICS
Acrobat.com Cloud Storage

Views

1.0K

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 27, 2018 0
Adobe Employee ,
Mar 06, 2018

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Hi Takuya,

files.acrobat.com is a part of Document Cloud online services where you can store/view files in the Cloud. You may try disabling cloud services in Reader using the steps given below and see if that helps:

1- Close Acrobat Reader.

2- Press and hold Windows key and press R on your keyboard > type regedit.exe

3- Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

4- Right-click Feature Lockdown > New > Key , type cServices

5- Right-click cservices > New > Dword (32 bit) value > and name it bToggleAdobeDocumentServices

6- Right-click > Modify > and set its value to 1.

You may refer to this help doc for more info: Services integration

Let us know if you need any further help.

Shivam

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