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how to change credit card details

New Here ,
Jul 17, 2014

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I have had an email saying I need to change my credit card details as my card is due to expire. When I follow the link in the email, it just takes me to the 'adobe cloud'. I have gone into 'my information' and 'settings' from here but neither give me the opportunity to change my payment method.. Please advise!

Hi Chloe,

Try this:

  1. Log in to Adobe.com using your Adobe ID and password.
  2. Click Manage Account under your name on the left side of the window.
  3. Locate your subscription and click Manage.
  4. Near the bottom of the window, click Edit Payment Details.

Did that do the trick?

Best,

Sara

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how to change credit card details

New Here ,
Jul 17, 2014

Copy link to clipboard

Copied

I have had an email saying I need to change my credit card details as my card is due to expire. When I follow the link in the email, it just takes me to the 'adobe cloud'. I have gone into 'my information' and 'settings' from here but neither give me the opportunity to change my payment method.. Please advise!

Hi Chloe,

Try this:

  1. Log in to Adobe.com using your Adobe ID and password.
  2. Click Manage Account under your name on the left side of the window.
  3. Locate your subscription and click Manage.
  4. Near the bottom of the window, click Edit Payment Details.

Did that do the trick?

Best,

Sara

Views

214

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 17, 2014

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Jul 17, 2014

Copy link to clipboard

Copied

Hi Chloe,

Try this:

  1. Log in to Adobe.com using your Adobe ID and password.
  2. Click Manage Account under your name on the left side of the window.
  3. Locate your subscription and click Manage.
  4. Near the bottom of the window, click Edit Payment Details.

Did that do the trick?

Best,

Sara

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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