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How to get the refund for subscription cancellation?

New Here ,
Jan 21, 2018

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Has anyone else had problems with Adobe taking money from their account after cancelling a subscription?

Hi Michellem,

Sorry to hear about the inconvenience caused.

We see that your subscription has been terminated, and for any billing concern or subscription refund we request you to please contact to our customer care billing team via chat support.

As this is an open forum, so billing and payment information cant be disclosed here for security reasons.

Contact Customer Care

Regards,

Akanchha

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How to get the refund for subscription cancellation?

New Here ,
Jan 21, 2018

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Copied

Has anyone else had problems with Adobe taking money from their account after cancelling a subscription?

Hi Michellem,

Sorry to hear about the inconvenience caused.

We see that your subscription has been terminated, and for any billing concern or subscription refund we request you to please contact to our customer care billing team via chat support.

As this is an open forum, so billing and payment information cant be disclosed here for security reasons.

Contact Customer Care

Regards,

Akanchha

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201

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Jan 21, 2018 0
Adobe Employee ,
Jan 22, 2018

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Hi Michellem,

Sorry to hear about the inconvenience caused.

We see that your subscription has been terminated, and for any billing concern or subscription refund we request you to please contact to our customer care billing team via chat support.

As this is an open forum, so billing and payment information cant be disclosed here for security reasons.

Contact Customer Care

Regards,

Akanchha

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Jan 22, 2018 1
New Here ,
Jan 26, 2018

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Thank you. I have already contacted them and they were less them helpful but I will try once more.

-


Original Message----

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Jan 26, 2018 0
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